Detailed description of goods and/or services Thank you for visiting www.kiffbruprojects.com (the “Site”). Kiff Bru (Pty) Ltd., which does business as Kiff Bru Projects, operates the Site and provides services through the Site, but we’ll just go by “Kiff Bru Projects”, “KPB”, “we”, or “us” to keep it simple. KBP is a business in the e-commerce industry that assists underfunded organizations to obtain the products they require through promotion, marketing, online gifting and donations.
Delivery policy: Subject to availability and receipt of payment, requests will be processed within 30 days of purchase. Every month project goals are tallied and inventory will be delivered based on what was purchased from the project wish lists each month. Delivery will be confirmed by way of a reference code via email. KBP reserves the right to adapt gift package product purchases based on market inflation, change of stock from suppliers and the pre-determined amount required by each organisation at the start of the project.
Return and Refunds policy The provision of goods and services by KBP is subject to the products required on each project’s wish list. In cases of creating a registry, we understand, plans can change. There are no penalties for terminating your registry, however, we will not be able to return any donations made by guests who have already contributed. In cases of item unavailability, or amount errors and discrepancies, KBP will refund the client in full within 30 days.
Payment options accepted Payment may be made via Visa and MasterCard and Instant EFT.
Card acquiring and security Card transactions will be acquired for Kiff Bru Projects via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details Customer details will be stored by Kiff Bru Projects separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
Merchant Outlet country and transaction currency The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Pricing KBP is not a NPO and will have a 12,5% administration fee on all donations made. This is to cover all running costs, administrative and logistical expenses. A further 10% and supplier delivery fee has been factored in to take into consideration market and supplier increases that may be incurred during the year from when the initial costs were determined.
Responsibility We take responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Country of domicile This website is governed by the laws of South Africa and KBP chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, PO Box 2322, Clareinch, 7740, Cape Town. Change of addresses and numbers: Each party may change the addresses and numbers provided on this website.
Variation Kiff Bru (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company information This website is run by Kiff Bru (Pty) Ltd based in South Africa trading as Kiff Bru Projects and with registration number 2016/372780/07 and an individual (Director(s)/Member(s)/Owner(s)).
Kiff Bru Projects contact details Address: PO Box 2322, Clareinch, 7740, Cape Town, South Africa Email: firstname.lastname@example.org